Davinci Resolve serial key or number

Where's the Serial Number in Resolve?

Jason T

• Posts: 6
• Joined: Wed Nov 20, pm

Sun Jan 20, pm

I think I threw out the DaVinci Resolve packaging sleeve that had my serial number. Is there anyway to see it in DaVinci Resolve somehow? It doesn't show up in the about window and I'm afraid to hit the de-authorize button because I'm not sure what my serial number is anymore.

Jason

Dwaine Maggart

Blackmagic Design

• Posts:
• Joined: Wed Aug 22, pm

Mon Jan 21, am

If you are using a Resolve activation code, that would have some on a printed card with the Resolve package you bought. If you've lost that card and don't have that number recorded somewhere, there is not a way to retrieve it.

Dwaine Maggart
Blackmagic Design DaVinci Support

Jason T

• Posts: 6
• Joined: Wed Nov 20, pm

Mon Jan 21, pm

This seems to be an unorthodox concept?

No other software I've purchased behaves in this manner. Usually the serial would be displayed in the About window or Preferences. Or else it is registered with customer support when the software is first initialized.

So if I unauthorize this install I've basically thrown away my license and need to re-purchase?

Andrew Kolakowski

• Posts:
• Joined: Tue Sep 11, am
• Location: Poland

Mon Jan 21, pm

One of few BM very strange decisions.
Surely those things should be logged.
At least it does say on the sticker that you need to keep it safe.

Christian Lessner

• Posts: 78
• Joined: Thu Aug 18, am

Mon Jan 21, pm

Jason T wrote:No other software I've purchased behaves in this manner. Usually the serial would be displayed in the About window or Preferences.

Really? I haven't seen any software that would display the activation code just like that. It would be a risk for companies to install that software. Any employee or freelancer could just open the software, display the activation code, write it down, and then activate that license at home on their own computer.

Resolve Studio | Windows 10 Pro ()
Intel iXE | GTX Ti ( SD) | 64 GB RAM | Mini Monitor 4K () | Mini Panel

Dwaine Maggart

Blackmagic Design

• Posts:
• Joined: Wed Aug 22, pm

Mon Jan 21, pm

Note that it says to keep this card, and that lost cards or activation keys cannot be replaced.

resolve_activation_card_cromwellpsi.com

You do not have the required permissions to view the files attached to this post.

Dwaine Maggart
Blackmagic Design DaVinci Support

robcart

• Posts: 6
• Joined: Sat Oct 27, pm
• Real Name: Tom Hall

Thu Mar 07, pm

Argh ****, same thing happened to me.

Surely this has to be a support issue for BMD, can't I just show proof of purchase to get a new serial?

ricardo marty

• Posts:
• Joined: Wed Apr 26, am

Fri Mar 08, am

[quote="robcart"]Argh ****, same thing happened to me.

Surely this has to be a support issue for BMD, can't I just show proof of purchase to get a new seri

When I download an upgrade I think the serial shows up on the top right hand of the form that you fill out. Of course, you needed to have installed and activated it. I'm not at my resolve computer at the moment.

Ricardo Marty

Last edited by ricardo marty on Fri Mar 08, am, edited 1 time in total.

Resolve 16, Abelton, Focusrite,
Inspiron x 8/16 core, Radeon RX/8,16 GB ram, sd, Samsung Pro ssd.
Lenovo 7i15, iH Processort, 6 Cores, Nvidia 6gb, 16gb ram, nvme sd.
Sony FSR, Bmp4k, Sony A

ricardo marty

• Posts:
• Joined: Wed Apr 26, am

Fri Mar 08, am

Andrew Kolakowski wrote:One of few BM very strange decisions.
Surely those things should be logged.
At least it does say on the sticker that you need to keep it safe.

I took a photo and emailed it to me just in case.

Ricardo Marty

Resolve 16, Abelton, Focusrite,
Inspiron x 8/16 core, Radeon RX/8,16 GB ram, sd, Samsung Pro ssd.
Lenovo 7i15, iH Processort, 6 Cores, Nvidia 6gb, 16gb ram, nvme sd.
Sony FSR, Bmp4k, Sony A

dltme

• Posts: 35
• Joined: Fri Mar 08, am
• Real Name: Dennis Triplett

Fri Mar 08, am

After reading this page I have to make a comment I'm surprised by their activation and registration process. Weird. I suspect it's for their reseller process.

I just purchased the Studio version today. To my surprise, I find that the reseller has to send me, by snail mail, my activation code. I can't even use the Studio version till I get my serial code.

I find this registration process rather archaic, to say the least, for such an amazing, ahead of its time video editing software. I had to install the Free version to continue learning the software, but I still love the software. LOL

Really surprised me and after reading this thread, I will keep copies of my serial number in my DB app. i.e. B-Folders.

Take care

Last edited by dltme on Fri Mar 08, am, edited 1 time in total.

What you believe, does not change reality.

Leslie Wand

• Posts:
• Joined: Wed Jul 24, am
• Location: rural nsw, australia

Fri Mar 08, am

very strange indeed.

why can't bm simply register the number to your name as do adobe (well they did anyway), vegas, etc.,

if i 'lose' either of them i simply log into my account and there they are surely it's not that difficult?

Marc Wielage

• Posts:
• Joined: Fri Oct 18, am
• Location: Hollywood, USA

Fri Mar 08, am

dltme wrote:I just purchased the Studio version today. To my surprise, I find that the reseller has to send me, by snail mail, my activation code. I can't even use the Studio version till I get my serial code.

There are retailers out there who will agree to grab a photo of your serial number and email it to the buyer the moment the payment goes through, and then they ship the actual packaging and physical serial number card to you. Find a dealer who will do that for you.

marc wielage, csi • VP/color & workflow • chroma | hollywood

dltme

• Posts: 35
• Joined: Fri Mar 08, am
• Real Name: Dennis Triplett

Fri Mar 08, pm

Marc Wielage wrote:

dltme wrote:I just purchased the Studio version today. To my surprise, I find that the reseller has to send me, by snail mail, my activation code. I can't even use the Studio version till I get my serial code.

There are retailers out there who will agree to grab a photo of your serial number and email it to the buyer the moment the payment goes through, and then they ship the actual packaging and physical serial number card to you. Find a dealer who will do that for you.

Too late The retailer has already shipped the card. No big deal, I am still learning the ropes and really do not need the paid version yet. I just wanted to support the company by buying this amazing application. If we don't support them, they can't continue to deliver such a great product or stay in business. Gotta support your local Sherriff you know. Grin

Besides, I deplore the pay as you go model of software rental such as Adobe. They're getting too bloated. I'll support companies such as BM instead.

What you believe, does not change reality.

dltme

• Posts: 35
• Joined: Fri Mar 08, am
• Real Name: Dennis Triplett

Sun May 05, pm

I don't know how long Private Messsages are stored in your profile, but why not send a Private Message to yourself with the registration code? This way, you will have a copy of your registration code stored in your Private Message area of your account on this board..

Dennis

What you believe, does not change reality.

Justin Jackson

• Posts:
• Joined: Thu Apr 28, am

Fri May 10, pm

I just want to add.. this is ridiculous that we sign up, register to download, and yet there is no way to log in and get this info. What is the purpose of registering to download if it offers no way to retrieve the info?

That said, I just had this scare.. I did NOT update to DR 16 Beta 2, started DR and it was inactivated some how and asked me for my activation key. It worked fine last night, and for the past many weeks, so not sure why I had to enter this again. Maybe it goes out from time to time to validate the key after you enter it once.. or requires you to re-enter it every so often?

So.. the BEST way to solve this, is to get yourself a free Last Pass account. It works in browsers on all platforms as an extension, or a web site, as well as there is a mobile app. It isnt just for passwords. You can store secure notes, etc. I put a bunch of notes for things like exactly this info. So if you dont already use Last Pass, you should be or something similar.. saved my butt many times now, and it is just so much faster/easier for sites. Anyway, the purpose in this case is to create a secure note, put in your DR activation key AND the serial number, and save it. You can then access it anytime anywhere.

But really, BlackMagic should have a way to log in to the site, obtain your product registrations, etc. It is , this stuff is easy to implement.

Custom DIY AMDx core/thread, liquid cooled, 64GB Mhz RAM, ProGB NVMe os/apps, 2xGB Evo RAID 0 SATA3, Zotac 8GB video, USB Gen2 RAID0 2x4TB, 2x2TB Crucial MX SSD SATA3.

cromwellpsi.comson

• Posts:
• Joined: Wed Sep 23, pm

Sat May 11, am

Easy maybe, but tell that to Adobe which leaked my and million other accounts with easily decrypted passwords.

European privacy law GDPR also makes it kind of a chore nowadays. Since BMD only sells through retailers I prefer they concentrate on their products rather than web services anyway.

Last Pass is nice, I use 1Password.

bmman8

• Posts: 4
• Joined: Thu Jun 27, pm
• Real Name: Aaron Guy

Sat Sep 07, am

How do I get the serial number if I bought Resolve Studio from Apple's App Store? I imagine the Order ID and Document Number that is on the receipt is for apple's DB.

Dwaine Maggart

Blackmagic Design

• Posts:
• Joined: Wed Aug 22, pm

Mon Sep 09, pm

What's the context of your question? All the stuff in this thread has no bearing on App Store Resolve.

Dwaine Maggart
Blackmagic Design DaVinci Support

Uli Plank

• Posts:
• Joined: Fri Feb 08, am
• Location: Germany and Indonesia

Tue Sep 10, am

The App Store Version is linked to your App Store account, no serial needed. But it’s severely limited.
For those who are afraid that some freelance or intern might use your key, don’t worry! If you input it again it will be cancelled for them, wherever they are.

Resolve Studio and Fusion Studio under MacOS Mojave
iMac Radeon Pro 8 GB VRAM and 32 GB RAM
Mac mini 16 GB RAM plus eGFX Breakway Radeon RX

Mike

• Posts:
• Joined: Sun Apr 15, pm
• Real Name: Michael Stehly

Tue Sep 10, pm

Wake up Black Magic Design. You need to have a record of the Serial Numbers. A very poor way to run a business.

Mike

• Posts:
• Joined: Sun Apr 15, pm
• Real Name: Michael Stehly

Thu Sep 19, pm

Get rid of the Dongle. What other software editing program requires a Dongle?

Mel Matsuoka

• Posts:
• Joined: Wed Aug 22, am
• Location: Honolulu, HI

Thu Sep 19, pm

Mike wrote:Get rid of the Dongle. What other software editing program requires a Dongle?

I wont speak for BMD, but my guess is that they would like to get rid of the dongle. But the dongle is a vestige of the original, cross platform version of Resolve, which used to cost $ (and the Linux version, which was $19,).

Many dongle users have been long time Resolve users in large post-production facilities (e.g. CO3), from before it was just an "software editing program". I purchased my dongle in , and have been using it ever day ever since then. I actually like the flexibility that a dongle gives you, in that you are not dependent on internet activation, and you cant forget to deactivate licenses when you move to a new machine, or if a machine dies on you.

I dont know of any other developer that allows you to use both a dongle license AND a software only activation at the same time. I really appreciate that, because it allows me to have Resolve activated on 3 machines, if/when I need to use them (this has been a godsend for when I have to work from home)

Resolve Studio / Decklink 4K Extreme () / MacPro5,1 (macOS , Ghz core) / 96GB RAM / Boot: GB SSD / COMPUTE+GUI: AMD Radeon VII / ATTO NT11 10GbE / SNS EVO NAS (10GbE)

RCModelReviews

• Posts:
• Joined: Wed Jun 06, am
• Real Name: Bruce Simpson

Thu Sep 19, pm

I agree I like the dongle it means I can edit on a machine that isn't always connected to the Net and also means that if there's a global apocalypse that takes down the interwebs, I'll be the only one who is able to edit and grade footage of the resulting chaos!

But seriously -- I love the fact that we have a choice.

Resolve 15 Studio, Fusion 9 Studio
CPU: i7 , OS: Windows 10 () 32GB RAM, GPU: GTX/6
I'm refugee from Sony Vegas slicing video for my YouTube channels.

bmman8

• Posts: 4
• Joined: Thu Jun 27, pm
• Real Name: Aaron Guy

Wed Sep 25, am

How can people talk to Black Magic about Resolve if they purchase the Studio version from Apple's app store with no serial number?

Uli Plank

• Posts:
• Joined: Fri Feb 08, am
• Location: Germany and Indonesia

Wed Sep 25, am

They can't. Apple is their vendor then.

Resolve Studio and Fusion Studio under MacOS Mojave
iMac Radeon Pro 8 GB VRAM and 32 GB RAM
Mac mini 16 GB RAM plus eGFX Breakway Radeon RX

aussiemartin

• Posts: 35
• Joined: Fri May 31, am
• Location: Thailand
• Real Name: Martin Cooney

Wed Sep 25, am

different companies have different processes.

I bought Resolve from a local vendor here in Thailand. I paid for it and he immediately sent a photo of the activation serial number and then posted it to me.
I've copied the photo locally and to my Drobo, Dropbox, Google Drive and as an attachment in my password manager (with all my other app serial numbers).

Though I'm sure the Resolve serial number issue can be improved, we also have a responsibility to safeguard our own purchases.

macOS , GHz Intel Core i7, 64G DDR4 Ram, Radeon 8G RX GPU, /Gb SSD storage, Drobo 5N2 SAN

Return to DaVinci Resolve

Who is online

Users browsing this forum: Dave Shortman, Dieter Scheel, Google [Bot], Majestic [Bot] and 59 guests

• &#; Flip between two devices without needing to take a dongle with you
• &#; Does not use one of your USB ports
• &#; Hard to lose

Security

The dongle version can be the only option for many high profile productions which are likely to have security measures requiring an &#;air gap&#; to be maintained, at all times, between footage and any connection to the internet. The dongle gives you the ability to move your license around multiple machines, provided they have Davinci Resolve Studio installed. Updating to new versions of resolve will still require a temporary connection to the internet or for the software to be transferred from a portable hard drive. The Activation Key can still be suitable in such an environment, which I cover in next section.

Convenience

The dongle could be the most convenient, if you will need to work on multiple machines, as you can simply take it with you wherever you go and plug it into any number of machines with Resolve Studio installed. BlackMagic have thought about this with the Activation key though. You can have the key registered to two machines, allowing you to chop and change between a laptop and an edit suite etc. without needing to register the additional machine each time. You can register the Activation Key to a third device &#; doing this simply deactivates the license from the two previous machines, then one can be reactivated. Deactivated machines will be unable to use Resolve Studio when they next connect to the internet.

Lost, damaged or stolen

One of the obvious drawbacks to the dongle is how easily something so small can be lost and although they are robust, it is possible to damage them. That said, it is also possible to lose the Activation key, if you don&#;t make a note of the code and lose the pack it arrived in. In theory, if you mislay your Activation key packaging, someone else could find it and register the key onto further devices. Although, if you both know the code, this could just result in a registration tug of war.

Can the Activation Key be emailed to me?

In short, no. BlackMagic don&#;t sell direct and their distributors and resellers aren&#;t allowed to open the packaging. This is to protect the buyer and avoid concerns about the tug of war situation above. We will usually have Activation Keys available for collection from our London office, or next day delivery, if ordered by mid afternoon.

Freeing up an extra USB port

The dongle will use up one more of your USB ports. The Activation key doesn&#;t.

On sell value

Perhaps this isn&#;t so important since Resolve Studio dropped in price from £, but the dongle can be sold to another person or business for them to use. The Activation key isn&#;t so straightforward as any buyer would need to trust the previous owner to not use the Activation key code again.

Summary

Studio License Key re-use/ activation?

Greg Agiannidis

• Posts: 36
• Joined: Fri Jun 21, am
• Real Name: Gregory Agiannidis

Wed Jun 26, am

Hi all!

I had a question about the Activation Key of the Studio version, now that dongles are no longer the way BM does its validation.

I'm in the habit of formatting my computer every year and a half, and reinstalling everything, just to keep things from bogging down.
Can I keep activating the same key for Resolve, when I do that, or am I limited to a fixed number of activations?
Does BM have a way of recognizing my hardware or whatever and allowing the same user who bought the Key to use it again?
What if I change some hardware components of my computer, or build another one?

I'm scared of paying for the studio version only to find out I'm limited to a certain number of "uses", that defeats the whole concept of buying it once forever!

I think that's the final worry I have before I jump ship from Adobe!

Intel i7 K @3,4 Ghz -- ASUS X99 AII -- Geforce GTX 8GB -- 32GB DDR4 RAM -- GB OS SSD -- GB SSD scratch -- 1TB SSD footage -- Windows 10 LSB edition

Peter Chamberlain

Blackmagic Design

• Posts:
• Joined: Wed Aug 22, am

Wed Jun 26, am

Purchase once. Install on up to two machines at the same time.

When u install the third time the others are de-registered automatically. You can also manually de-register, then re-register as often as you need for hardware changes. You always have up to two activations available so even if your hard drive fails do u can’t manually de-register just enter your number in again to re-activate.

Don’t lose the number. It’s like cash and BMD have no knowledge if you or your friends have it but in any case, only two activations at the same time.

I’d suggest taking a photo of the card.

DaVinci Resolve Product Manager

Greg Agiannidis

• Posts: 36
• Joined: Fri Jun 21, am
• Real Name: Gregory Agiannidis

Wed Jun 26, am

Ah, perfect! It will only be installed on my machine at any given time, never on any other, I was just worried about future potential re- activations!

Thank you!

Intel i7 K @3,4 Ghz -- ASUS X99 AII -- Geforce GTX 8GB -- 32GB DDR4 RAM -- GB OS SSD -- GB SSD scratch -- 1TB SSD footage -- Windows 10 LSB edition

itsoverat

• Posts: 2
• Joined: Fri Nov 15, am
• Real Name: Daniel R Johnson

Fri Nov 15, am

Hi,

I deactivated Davinci Resolve 16 license key and uninstalled the software because I had driver issues.
Now, I want to activate the software after I reinstalled it. I don't see an option in the software to activate Resolve,
Need help

itsoverat

• Posts: 2
• Joined: Fri Nov 15, am
• Real Name: Daniel R Johnson

Sat Nov 16, pm

The simple answer is to download Resolve and enter your serial number.

Return to DaVinci Resolve

Who is online

Users browsing this forum: Dave Shortman, Dieter Scheel, Google [Bot], Majestic [Bot] and 59 guests