 | Instructions for installing TeleScript Software: AV, ProNEWS, or TECH NOTE: The graphics in this article may refer to older version numbers. "Gold" installers are named, for example, "TeleScriptAV-Gol |
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| To assist with both getting started and mastering advanced features, we've recorded and uploaded these Tutorials. Tutorial #1 to #10 will help you get started with TeleScript AV at a very basic level |
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| If no security key is plugged in, TeleScript software (TeleScript Pro, TeleScript AV, TeleScript TECH) will display a Computer ID, then will wait for you to enter a Registration Code, or to continue i |
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| Starting with Update , Windows 10 has added an "Emoji Panel". You can use this panel to add a variety of emojis, symbols, an |
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| This PDF explains how to configure TeleScript ProNEWS. TeleScript ProNEWS Configuration Although this article specifies Windows 7, the instructions are generally applicable to Windows 10 as well |
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| TeleScript SB is straightforward to install and use.• Download the installer from cromwellpsi.com• Run the installer• Click on the TeleScript SB icon which is placed on the desktop• |
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| Here are some suggestions that may improve your computer's scrolling smoothness. Click the suggestion to go to details. 1. Disable font smoothing. 2. Lower the color depth of the display |
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| This isn't a software issue, but rather a hardware issue. Cable integrityThe first item to check is, of course, cable. If you're using the HCU/ USB controller, check the cable and the firmness o |
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| UPDATE: This issue is caused by the USB to Serial Comm Port Driver. As of March , after ongoing communication with the engineers at Prolific, the issue may be remedied with Driver VER and |
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| NOTE: Prolific has fixed the USB to Serial chip driver with version Please see this Knowledgebase article for more information: USB to SERIAL UPDATED DRIVER Stop Automatic Driver Updates Windo |
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| If you have an nVidia display card, use the NVIDIA Control Panel, not the Windows display configuration applet, to configure and deploy single or multiple displays for prompting. This article will p |
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| NOTE: TeleScript Gold Versions All support files have been moved into folders that are guaranteed to have read/write access. All printer .XPS files will be read from and written to C:\Users\%userna |
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| USB Hand Control drivers are included in the setup of TeleScript ProNEWS, TeleScript AV and TeleScript TECH. These drivers are "signed" and no additional steps are required for any support |
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| Drivers for the USB Hand Control are included in the setup of TeleScript Pro/AV and TECH. The drivers are "signed" and no further steps are require to install the support files. Simply plug |
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| Computer models change so quickly that by the time we hear about a good selection for teleprompting, it has been replaced by another model which may or may not function identically. |
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| It's recommended that computers which will be used with TeleScript Software should be used exclusively for this purpose. The attached document will help to setup your computer. This document is "Dell" |
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| TeleScript software is compiled and linked with the most up-to-date Windows libraries. All current updates can be used with Windows Vista SP1 and up, both 32bit and 64bit versions. The table below sum |
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| All TeleScript Software is build with the most recent SDKs and libraries to be compatible with current Microsoft Windows systems. Windows , though vastly improved over the initial offering of Windo |
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| Both TeleScript ProNEWS and TeleScript AV/NR may be used as a client for Newsroom Computer Systems (NCS.) TeleScript AV requires a special security key to function in this capacity, whereas all curre |
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| All required drivers and support files are included in the installer packages. However, if you are missing a file, we provide a convenient download link for these files at cromwellpsi.comriptservi |
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| Can I still use my 10 Button Controller? Yes. We can provide a Serial to USB conversion cable. This is available on our Accessories Page for purchase. |
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| TeleScript ProNEWS: TeleScript AV: TeleScript TECH: TeleScript MOS Gateway: Legacy installers for XP compatible installers are available also. These legacy |
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| TeleScript Pro and TeleScript AV have the capability of applying selected default attributes to scripts as they are loaded. For example, you may opt to have a common font |
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| TeleScript software versions are important when you have questions regarding your installation. Our versions change frequently because we constantly modify our software, not only for added features, b |
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| Though we know this may be hard to believe, Windows does appear to have a personality of sorts. If your system seems hung on the Splash Screen (startup) and says "Initializing Printers", the |
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| This issue has arisen with the most recent updates of Windows. We are investigating this issue and will fix it in TeleScript Pro as soon as possible. This issue is that sometimes the Timer is position |
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| Shortcuts such as <F5> for Prompter, <F3> for Editor, or <Ctrl + Alt + Right> for Zoom are properly known as Keyboard Accelerators. They are communicated in the .EXE file that also c |
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| All TeleScript software apps (TeleScript AV, TeleScript Pro, and TeleScript JR) are intrinsically Unicode. This means, among other things, that they can display scripts written in virtually any lang |
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| This article applies to TeleScript AV and TeleScript ProNEWS When a script containing hidden text, such as a URL inserted by MS-Word, is read into TeleScript Software, either by directly loading the D |
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| I am having some trouble keeping two computer in sync when using the dual controller. Do you have suggestions? When you have the two machines set identically, there will still be very small varia |
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| Applies to: TeleScript AV TeleScript Pro TeleScript JR When I try to start TeleScript software in Windows 7 I get this error message (example shown for TeleScript AV): (TelescriptAV::TAVAnalyzeIni |
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| How to create a LOG file for TeleScript Technical Support What are TeleScript Logfiles? Log files are useful for all TeleScript software users - they provide an audit trail of daily use showing prefer |
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| This article applies to Telescript SERIAL controller -- that is, the connection is an RJ9 into a 9 pin dSub adapter. Which of these scenarios best describes your problem? (Click the link.) |
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| It's difficult to create a comparison table for TeleScript ProNEWS and TeleScript AV. Though they are similar in some respects, they actually differ in design philosophy and each have strengths: RUNLI |
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| This is a link to a video which we created that demonstrates how to set up TeleScript ProNEWS for an efficient extended desktop layout. TeleScript ProNEWS Extended Desktop Here's a link to a .PDF file |
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| METHOD 1 -- One Host, One Prompter Client, Many writer workstations This section describes classic Newsroom setup for TeleScript ProNEWS. Remote Client - TeleScript ProNEWS Security Key required. Mai |
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| The attached file is a PDF summary of TeleScript Pro keyboard accelerators (shortcuts or hot keys). |
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| Sync between computers is dependent upon the computer display card. The more closely the display is matched, the more closely they will scroll together. Here are some things you can do to help establi |
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| You can load native MS-Word file formats, .DOC and .DOCX, although if you do not have Word installed on the prompting machine, you may have to install the Microsoft File Format Converters from this li |
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| Here's a wiring diagram for the RJDB9 Adapter. Color coding is based on adapters supplied by TeleScript West, Inc. |
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| TeleScript Pro or TeleScript AV I exported my Rnlist to a flash drive. I can open the Runlist, but there are no scripts! Exporting is creating a copy of a Runlist and Scripts from the originating |
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| Error Message: Missing D3DX9_dll All TeleScript Software applications link with and use system software which is part of the Microsoft Windows platform. One of the system components, Direct3D, is |
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| The Issue As Microsoft Windows has been changed through version and updates, it has become more difficult for install programs to establish folder locations for required files - in this case, the l |
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| A "Timed License Registration Code" (TLRC) is a Challenge/Response system which will allow a prospective customer to install TeleScript ProNEWS, and to examine all features, including scrolling, netwo |
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| The "What" To retrieve KeyWord 0, the user presses [CTRL+SHIFT+0], but nothing happens, even though the KeyWord manager shows an entry for this KeyWord. The "Why" Microsoft assigns the accelerato |
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| Here's how to do it: 1. Set your machine up for Extended Desktop. This is a standard part of the operating system. From the Windows Desktop, press <Windows Key+P>. A menu will appear (normally a |
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| Using Command Line Switches All TeleScript Software allows the use of Command Line Switches to control certain features. TeleScript AV Command Line Switches -E, Force the use of the legacy richeddl |
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| This article will NOT cover the actual process of setting Windows to Extended Desktop Mode. The easiest way is just to press <Win+P> and select "Extend", or in Windows 10, use Settings/Display. |
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| In order to comply with current Microsoft Windows 10 standards, all dialog boxes in TeleScript Software are specifically designed to use "MS Shell Dlg (8)". This is not a "real" font, but rather is ma |
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